But first, Intel did its best to take the blame off its hands by blaming motherboard manufacturers and the power profiles they used by default. In a desperate move to solve the problem, he designed a energy plan which, in theory, solved the problem but which was still present until a few months ago.
Last July, Intel finally found the source of the problem, a problem that was in a voltage too high motivated by a faulty CPU algorithm in which the cores cannot cope with the established voltage, so, over time, they end up irreparably damaged.
Since Intel finally identified the source of the problem, it has released three fixes. microcode in July to adjust the eTVB algorithm, in August to reduce unnecessary requests for higher voltage, and in September to avoid excessive voltage demand during light process loading.
Intel found the problem too late
The instability problem that affected both the 13th and 14th generation of Intel Core processors lasted much longer than both Intel and users would have liked, so many of them stopped working before Intel offered a solution to the problem. problem.
The processors that had been damaged could no longer be recovered, which is why the blue company extended the warranty period. warranty up to 5 years in a move so that dissatisfied users would have no problem requesting a refund and, in the process, avoid facing a class action lawsuit.
However, it was too late. A New York man has filed a lawsuit against Intel accusing it of selling faulty processors of both the 13th and 14th generation of processors. This is an open lawsuit that any other user in the United States can join.
The plaintiff claims that Intel must have known that these processors had a problem when the 13th generation was released between late 2022 and early 2023. The user who filed the lawsuit purchased the Intel Core i7-13700K in January 2023, that is, recently arrived on the market. From the beginning it suffered from black screens, restarts and unexpected crashes.
This requires financial compensation from Intel and affects all 13th and 14th generation processors, although not all have actually been affected. We do not know to what extent this lawsuit can prosper, since, as we have commented above, Intel has extended the warranty period so that any affected user can request a replacement or the money back.
The new generation of processors Intel Core Ultra 200 for desktop computers available on the market since the end of October, has left a very bad taste in the mouth in terms of performance, but not in terms of consumption, which seems to have become Intel’s main priority. During its presentation, Intel assured that the architecture had been changed, so the performance problem that affected the two generations of desktop processors should not be repeated.
