EU AI Act for Customer-Service Chatbots: The Article 50 Disclosure Checklist (2026)

Article 50 has applied since 2 August 2026. If your chatbot or voice agent talks to people in the EU, the first duty is simple: tell them it is an… Aliteq Tensor · Local AI & Automation Editor

Article 50(1) of the EU AI Act requires the provider of a chatbot to design it so people are told they are talking to an AI system, unless that is obvious. It has applied since 2 August 2026, and…

In force: Article 50 applied from 2 August 2026, and it reaches non-EU companies whose AI is used in the EU

Your first duty: tell people it is an AI, in a clear and distinguishable way, at the latest at the first interaction

Marking date: 2 December 2026 for generative systems already on the EU market before 2 August 2026

Fines: up to EUR 15m or 3% of turnover, whichever is higher; whichever is lower for SMEs

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