If you’re in the habit of returning products to Amazon that don’t suit you, you’ll soon have to be quicker on electronic devices. In fact, the platform announced in an email sent to its partners that the withdrawal period will be reduced from 30 to 14 days. The measure will come into force on April 25.
You will still have to be extra careful when shopping on Amazon. Especially if you tend to use the platform to buy electronic products. Smartphones, PCs, video games, DVDs: until now all benefited from a return policy that was generous to say the least. The e-commerce giant actually offered its customers up to 30 days of reflection during which it still accepted returns, and therefore refunds.
A significant delay, which allows you to get a good idea of a complex device, such as a smartphone, which requires several days to be evaluated in depth. As a reminder, the legal minimum withdrawal period is 14 days, which also applies to the majority of products for sale on Amazon. Unfortunately, electronic devices will soon no longer be the exception to the rule.
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You will only have 14 days left to return your electronic devices to Amazon
Indeed, Amazon announced last week to its partners that electronic devices will also have to be satisfied with a withdrawal period of 14 days, starting April 25. You will therefore have to hurry to give yourself a definitive opinion on this smartphone or PC that you have just purchased, because Amazon will no longer reimburse you after these 14 days. Only a few articles will remain an exception on the platform, here is the list:
- E-readers
- Amazon Fire tablets
- Televisions
- Box Tv
No need to look far to find the reason behind this new return policy. By reducing the withdrawal period, Amazon will make significant savings, preventing many users from submitting their request on time. Remember that at the same time, the platform is accused of pushing its customers to buy expensive products.
Source : Spiegel
